In a world dominated by automated bookings and chatbots, Real's Tours NYC understands that sometimes, nothing replaces a face-to-face conversation. While our website is open 24/7, we are proud to offer exclusive in-person concierge service for travelers who want personalized advice before securing their adventure.
Why Book In-Person?
Visiting our physical locations in the heart of Manhattan offers you more than just a ticket; it offers peace of mind.
- Custom Planning: Not sure if you should do the Contrast Tour or Washington D.C.? Our experts will help you decide based on your schedule and interests.
- Instant Confirmation: Secure your seats immediately without worrying about internet connection or email delays.
- Local Safety Tips: Get up-to-date advice on how to navigate the city safely from locals who know the streets best.
Meet Our Team in Times Square
We are strategically located inside two of New York's most iconic hotels. You don't need to be a guest to visit us!
📍 Location 1: The Manhattan at Times Square Hotel
- Address: 790 7th Ave (between 51st & 52nd St), New York, NY 10019.
- Your Expert: Ask for Nelly.
- Hours: Monday to Saturday | 8:00 AM - 12:00 PM.
📍 Location 2: Hotel RIU Plaza New York Times Square
- Address: 305 W 46th St (between 8th & 9th Ave), New York, NY 10036.
- Your Expert: Ask for Ximena.
- Hours: Monday to Saturday | 8:00 AM - 12:00 PM.
The Human Touch in the Big City
Whether you want to book our famous VIP Contrast Tour or simply need a recommendation for the best cheesecake nearby, Nelly and Ximena are ready to welcome you with a smile. Stop by, say hello, and experience why we are the #1 rated tour operator.

